Effective date: January 1, 2026
1. Information We Collect
When you request a repair, schedule service, or contact Puls Appliance Repair, we may collect your name, phone number, email address, service address, and details about the appliance and issue you’re reporting. Our online booking form is provided by a third-party scheduling partner; information you submit there is collected directly by that provider on our behalf.
2. How We Use Your Information
We use the information you provide to schedule and dispatch technicians, confirm appointments, process payment for completed work, follow up on service quality, and communicate with you about your repair. We do not sell your personal information to third parties.
3. Cookies & Website Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can disable cookies in your browser settings; some site features may not function correctly if you do.
4. Third-Party Services
We use third-party providers for appointment scheduling and may use third-party providers for payment processing and communications. These providers have their own privacy practices governing the information they collect.
5. Data Security
We take reasonable administrative and technical measures to protect the information you share with us. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.
7. Children’s Privacy
Our services are intended for adults arranging appliance repair services. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision.